Shipping policy

Shipping Policy

Freight fees

A $10 Flat fee across Australia for up to 10kg

Any orders above 10kg is charged at a flat fee of $20

When receiving an order from the Mureco online store, anyone at the delivery address that receives the order will be presumed by Mureco to be authorised to receive the ordered goods. Please ensure an accurate delivery address is provided when completing your order, Mureco does not take any responsibility for damage or loss of your order due providing an incorrect postal address.

As we use a third party courier company please understand that some issues regarding delivery are out of the control of Mureco.  Your order is really important to us and we strive to ensure all of our deliveries are dispatched promptly and will work with you /the courier company where necessary to locate your goods if an issue arrises.

All Mureco orders are checked and packed with security in mind however we cannot guarantee the state of the goods throughout the freight process. We do not advise leaving your order outdoors for prolonged periods of time. If you are not home to receive your order we are unable to take any responsibility for theft or spoilage.

All orders that leave no delivery instructions will be left at the front door or in the safest place if no one is home to receive the order or if no one answers the door. We are unable to take any responsibility for the loss or damage of your goods after it has been delivered to your nominated address.

Please make a note in the delivery instructions/comments section if you would like to physically sign for your package and we will ensure the driver will not leave your order until it has been signed for. 

Mureco assumes no responsibility or liability for any loss or damage occurring by reason of delay or inability to deliver as a result of fire, floods, strikes, accidents, war, embargoes, riot, or from any other cause which is unavoidable or beyond our reasonable control and if delays from such causes do occur our delivery period shall be correspondingly extended.